High Level Software - May 2022

Release Dates: May 2022

Status: Released to Production

For detailed information on High Level Software May 2022 releases please view a section below.

Attachable Hierarchy

We have consolidated Extras, Consumables and Hireables into one new area of Products. In addition to this change, we have also taken the opportunity to modify many pages within the PMS, making them more consistent and easier to use.

Airship Integration

Airship is a data-driven hospitality CRM that automatically increases visit frequency. It is a powerful, all-encompassing customer data management and broadcast platform that drives revenue through its intelligent Proof of Presence tools that understand (and effect) visit frequency and recency.

Airship doesn’t charge for the size of a database or the number of broadcasts sent. With just a single flat rate per location, its experts are on hand to really help operators drive ROI through powerful email and SMS marketing campaigns.

Talkbox Integration

Connect with your audience and drive sales.TalkBox is a powerful digital marketing app built to save time and increase profit.

Now use your Hotel data to create targeted, personalised communications based on customer behaviour and get results – automatically.

HLS Academy

Missed a training session or want to top-up your HLS knowledge? No problem, the new HLS Academy breaks down our training sessions into smaller self-paced videos, making it easier to pick and choose what you want to learn in your own time. Perfect for new starters or staff members that need to refresh their knowledge.

Minor Updates & Enhancements

We have also released several minor updates that affect the following areas:

  • Reservations Report - Channel report now reading data from reservations

  • Staff - New page structure

  • Emails - New page structure

  • Guest & Corporations - new page structure

  • Rooms - New page structure

  • Venues - New page structure

  • Outlets - New page structure

  • Rewards - New page structure

  • Packages - New page structure

  • Vouchers - New page structure

  • Sales Daily Report - Minor bug fixes and enhancements

  • Booking and Guest API - Minor bug fixes and enhancements

 

Zonal Loyalty Phase 2

If you already have a Zonal loyalty integration - things just got a lot better. Customers will now be able to pay for their rooms using their loyalty balance.